Terms of Service
Terms of Service
Overview
This website is operated by Royal Kecloud. Throughout the site, the terms “we,” “us,” and “our” refer to Royal Kecloud.
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein, including our Privacy Policy and Return Policy. If you do not agree with these Terms, please do not use this website.
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services.
1. Use of Website
By using this site, you confirm that you are of legal age in your place of residence or have obtained appropriate consent to use this website.
You agree not to use our products, services, or website for any unlawful purpose or in violation of any applicable laws.
Any misuse, unauthorized access, or harmful interference with the website may result in immediate termination of access.
2. Products & Orders
All products offered by Royal Kecloud are handcrafted artistic works and may have natural variations in craftsmanship, color, glaze, and finish.
We reserve the right to:
- Limit product quantities
- Refuse or cancel any order
- Modify product descriptions or pricing without prior notice
- Discontinue products at any time
We make every effort to present products accurately, but cannot guarantee exact color representation on all screens.
3. Pricing & Payment
All prices are subject to change without notice.
You agree to provide accurate billing, shipping, and payment information for all purchases. We reserve the right to cancel orders suspected of fraud, unauthorized resale, or misuse.
4. Returns & Exchanges
Returns, refunds, and exchanges are governed by our Return Policy.
As handcrafted artworks, most purchases are final sale except in cases of damage, defects, or incorrect shipment.
5. Third-Party Services & Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party providers.
Use of third-party services is at your own risk.
6. Intellectual Property
All content on this website, including text, images, product descriptions, designs, and branding, is the exclusive property of Royal Kecloud and may not be copied, reproduced, or used without prior written consent.
7. User Submissions
Any comments, feedback, suggestions, or other submissions sent to us may be used by us without restriction, compensation, or obligation.
You agree not to submit unlawful, misleading, defamatory, or infringing content.
8. Accuracy of Information
We strive for accuracy but do not guarantee that all information on the website is complete, current, or error-free.
We reserve the right to correct errors, inaccuracies, or omissions at any time.
9. Prohibited Uses
You may not use this website for:
- Any unlawful activity
- Intellectual property infringement
- Fraudulent or misleading conduct
- Uploading malicious code or viruses
- Collecting personal data from others without consent
- Interfering with website security or operation
Violation may result in termination of access.
10. Disclaimer of Warranties
All products and services are provided “as is” and “as available” without warranties of any kind, except where required by law.
We do not guarantee uninterrupted, secure, or error-free service.
11. Limitation of Liability
To the fullest extent permitted by law, Royal Kecloud shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
12. Indemnification
You agree to indemnify and hold harmless Royal Kecloud from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.
13. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the People’s Republic of China.
14. Changes to Terms
We reserve the right to update these Terms at any time. Updated versions will be posted on this page and become effective immediately upon publication.
15. Contact
For any questions regarding these Terms of Service, please contact:
Royal Kecloud
Email: info@royalkecloud.com